Government of the Punjab Citizen helpline: 1139
Maryam Nawaz ka Punjab

Suthra Punjab

Punjab's flagship sanitation and waste-management program for cleaner neighborhoods, stronger public service, and province-wide cleanliness.

Program highlights Public service at province scale
41 districts covered across Punjab
146 tehsils connected through the service model
180K sanitation workers and field force at scale
40K vehicles and fleet assets moving service routes
2026 Operating Snapshot

A sanitation system built at Punjab scale.

Suthra Punjab is organized as a province-wide cleanliness program, serving districts and tehsils through a large sanitation workforce, service fleet, complaint-response channel, and engineered disposal network.

Public service scope The program focuses on visible cleanliness, door-to-door collection, public complaint response, and safer waste disposal across Punjab.
138M+ residents served across Punjab
41 districts covered across Punjab
146 tehsils in expanded operating coverage
180K sanitation workers and field force
40K waste collection and service vehicles
55K+ tons of waste handled daily
141 engineered landfill sites
1139 citizen helpline for public support
Forbes

Global recognition

Forbes coverage has framed Suthra Punjab as an audacious public-impact story, taking a massive sanitation challenge to operational scale.

Monitoring

AI-monitored operations

Public briefings describe worker attendance, fleet movement, complaint handling, and field evidence under stronger official monitoring.

Climate

Waste-to-value horizon

The program narrative now extends from collection and cleanliness toward recovery, recycling, composting, engineered disposal, and climate-smart governance.

Public promise

Cleaner neighborhoods, monitored work, faster response.

Clean neighborhoods

Door-to-door collection, sweeping, drain work, and public-space cleanup aligned around visible improvement.

Monitored field work

Worker attendance, field activity, route movement, and verified reporting support daily supervision.

Citizen response

Complaints, helpline support, tracking visibility, and feedback create a direct public service loop.

Program

One province-wide cleanliness system.

Suthra Punjab connects local governments, waste management companies, contractors, field staff, and citizens into one monitored sanitation program.

Cleanliness

Zero visible waste

A public target to remove visible waste from roads, markets, towns, villages, and shared spaces through disciplined service coverage.

Coverage

Integrated coverage

Urban and rural areas are treated as one service geography, with WMC-led delivery, local government coordination, and field reporting.

Delivery

Performance-led PPP

Public ownership and oversight are paired with private-sector execution, performance review, and transparent monitoring.

Future

Waste to value

The long-range direction moves beyond collection toward recovery, recycling, composting, landfill improvement, and circular economy outcomes.

Program context

From cleanup campaign to service-delivery reform.

Official program material frames Suthra Punjab as a province-wide transformation of waste management, combining local government coordination, waste management companies, private-sector service delivery, monitoring, and citizen complaint channels.

55K+ tons of waste handled daily
141 engineered landfill sites
500K+ Suthra Punjab Shehri app downloads
1139 helpline for complaints and public support
Operations

Operations that move from report to route.

The public site connects citizens to official service channels while the Suthra Punjab portal supports collection, attendance, monitoring, routing, and reporting for authorized users.

Door-to-door collection

Household and commercial collection coverage backed by collection points, container systems, and contractor performance review.

Manual sweeping

Street-level cleanliness through beat plans, attendance, supervisor checks, and visible public-space improvement.

Drain desilting

Drain desilting, stagnant water clearance, and problem-point cleanup for healthier streets and safer neighborhoods.

Fleet and routes

Vehicle status, route movement, trip counting, container servicing, and equipment oversight through the digital portal.

Public spaces

Markets, bus terminals, open plots, roadsides, and shared spaces are part of the sanitation improvement scope.

Complaint response

Citizen reports, location details, field evidence, and supervisory routing support faster, traceable resolution.

Modern waste recovery, recycling, and composting facility
Next horizon Recovery, recycling, composting, and cleaner disposal.
Waste to Value

Turning sanitation into circular value.

The next horizon is not only lifting waste; it is reducing landfill pressure, recovering value, and building cleaner economic activity around municipal solid waste.

Recover materials

Material recovery, segregation, and recycling can reduce disposal pressure while creating useful secondary streams.

Compost organics

Organic waste can support composting and soil-value pathways as collection and processing systems mature.

Improve landfills

Engineered landfill planning and legacy dumpsite rehabilitation are part of the sustainable waste management direction.

Energy potential

Waste-to-energy and methane recovery are long-range opportunities referenced in provincial planning and sector discussion.

Digital sanitation monitoring dashboard with route and vehicle tracking
Digital command layer Geo-tagged evidence, route review, and public complaint visibility.
Technology

Technology for transparent monitoring.

The Suthra Punjab platform supports worker attendance, vehicle movement, contractor performance review, complaint handling, tehsil-level reporting, WMC coordination, and official monitoring.

  • Facial recognition and picture-based attendance for worker verification
  • Geo-tagged and time-stamped field activity evidence
  • Province, district, tehsil, and WMC monitoring views
  • GPS vehicle tracking, trip counting, and container service monitoring
  • Complaint management, feedback, duty roster, and schedule visibility
Citizens

How citizens help keep Punjab clean.

Residents can report issues, review local service touchpoints, and provide feedback through official Suthra Punjab channels.

01

Report

Share a waste, sweeping, drain, or service issue through the complaint channel, app, or helpline.

02

Locate

Field teams use district, tehsil, and location details to route the issue to the right local unit.

03

Resolve

Workers complete the task with digital evidence and supervisory monitoring.

04

Improve

Feedback and supervisory review help identify repeated issues and improve service routes.

Mobile app

Suthra Punjab Shehri

Use the citizen app to report waste-related complaints, view duty rosters, check schedules, and share feedback.

View on Google Play
Public Help

Common Suthra Punjab searches.

Quick answers for citizens looking for complaints, bill verification, helpline support, the mobile app, and local service offices.

How can I register a Suthra Punjab complaint?

Use the public complaint form on this website, the Suthra Punjab Shehri app, or call helpline 1139 for cleanliness related support.

How do I track a Suthra Punjab complaint?

Open the Track Complaint page and enter the complaint ID with the mobile number used during submission.

How can I check my Suthra Punjab bill online?

Open Bill Check Online and enter the 20-digit PSID printed on the current Suthra Punjab bill.

Where can I find a Suthra Punjab office?

Use the Locate Us page to search by district, tehsil, or town and open the relevant Suthra Punjab service office in Google Maps.

Contact

Need sanitation support?

Use the public complaint path for traceable requests, call the helpline for direct support, or sign in to the digital portal for role-based access.